PRODUCT3 Pty Ltd (ABN 73 685 245 541) operates the PRODUCT3 website at product3.com.au. This page explains, in plain terms, how we collect and use information when you visit the site or contact us.
If you have questions about this policy, please email us at contact@product3.com.au.
What we collect
When you submit a contact or enquiry form, we may collect: your name, email address, phone number (if provided), company name, the type of help you are interested in, the main challenge you would like to solve, and any additional details you choose to share.
We may also collect basic technical information automatically as part of operating the website, such as browser type, device type, pages visited, referral source, and approximate location where available. This information is used to keep the site running, secure, and improving over time.
Why we collect it
We use the information you share to:
- respond to your enquiry,
- discuss potential services with you,
- improve the website and the experience of using it,
- maintain reasonable business records, and
- meet our legal and operational obligations.
Sharing and processing
We do not sell personal information.
To operate the website and respond to enquiries, your information may be processed by trusted service providers we use for email delivery, hosting, analytics, form handling, and business systems. These providers process information on our behalf, subject to their own terms, privacy policies, and security practices.
Your choices
You can contact us at contact@product3.com.au to:
- ask what information we hold about you,
- request that information be corrected, or
- request that information be deleted, where applicable.
We will respond within a reasonable timeframe.
Updates to this policy
This page is informational and may be updated from time to time as our services and operations evolve. The "Last updated" date at the top reflects the most recent change.
Contact
PRODUCT3 Pty Ltd
Sydney, Australia
contact@product3.com.au